Frequently Asked Questions
Get your answers here! Including install, technical, configuration, video questions and more.
- What is the difference between the TrangoFOX and the Access5830 subscriber unit?
- What is the CIR/MIR and how do I set them?
- If a particular SU has a CIR and the dedicated bandwidth is not being used, can this used bandwidth be diverted to other SUs that have a bandwidth need?
- What is power leveling for?
- What are some of the security features of the Access5830 system?
- What is the SU channel scan table for?
- Do we have any features that prevent gamers and heavy users from taking the bulk of the bandwidth?
- Can an SU support multiple Ethernet MAC addresses?
- What happens if I set my CIR to "0"?
- Why is it necessary to block or unblock the broadcast packet?
- What is the minimum configuration requirement for the SU to talk to the AP?
- How do I do a site survey?
- How do you use the RSSI LEDs on the Access5830 SU?
- How do I align the AD5800-27-D and AD5830-24-D 10 mile dish antenna?
- What is considered to be a good signal strength for the Access5830 SU with a 24dBi gain dish antenna?
- What is the maximum Ethernet cable length between the radio and the network component (PC, switch, etc.)?
- Do I need to seal my connections on the 10-mile dish?
- Do I need anything extra with the radios? Do they come with all of the mounting brackets and hardware?
- How do I verify how many and which SU are associating with the AP?
- How do I verify the quality of a link between AP and SU using browser interface?
- Why can't I run certain applications via the wireless link?
- How do I check link quality using CLI/Telnet?
- What is the problem if I don't get AP TX 20, AP RX 20, SU RX 20 for response from su testrflink < suid > command?
- Why am I not seeing 10 mbps throughput in both directions using FTP software?
- Using the command line interface, how do I check the signal strength from the SU to the AP at the AP?
- Using the command line interface, How do I check the signal strength of the AP to the SU at the AP?
- Using the command line interface, how do I check the AP's transmit power at the AP?
- How do I check the SU's transmit power at the AP?
- How do I maintain the consistency of the scan table and the channel table across the entire sector?
- Can I Telnet or HTTP into the SU from the Ethernet port of the SU?
- Can devices beyond the SU ping the SU?
- Can devices beyond the AP ping the SU?
- How can I turn the HTTP browser feature on or off?
- Can I change SU IP address remotely?
- How do I check an SU switch setting from the AP?
- How do I change an SU switch setting from the AP?
- Is there a procedure to reset a radio's password other than sending the radio back to the factory?
- To tftp a firmware upgrade file to the AP, should I use the tftp server or client on my PC?
- What do I do if the upgrade process fails?
- What makes up a Trango wireless video system?
- How does an analog wireless video system work?
- Does the user require an FCC license to operate Trango Systems wireless video equipment?
- Do installations require line-of-sight between transmitters and receivers?
- Do Trango Systems wireless products interfere with other wireless devices and vice-versa?
- Is Trango Systems equipment compatible with other CCTV, video, and sound equipment?
- Is it possible to control PTZ cameras wirelessly?
- What type of antennas are required?
- What is an "omni-directional antenna"?
- Can I extend the length of the cable from the radio to the antenna?
- How far can the transmitter be from the camera?
- What types of devices will interfere with a wireless video system?
- Do specified ranges account for rain and snow which may degrade the transmit signal?
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