Frequently Asked Questions

Frequently Asked Questions

Get your answers here! Including install, technical, configuration, video questions and more.

Trango Radio Features

  1. What is the difference between the TrangoFOX and the Access5830 subscriber unit?
  2. What is the CIR/MIR and how do I set them?
  3. If a particular SU has a CIR and the dedicated bandwidth is not being used, can this used bandwidth be diverted to other SUs that have a bandwidth need?
  4. What is power leveling for?
  5. What are some of the security features of the Access5830 system?
  6. What is the SU channel scan table for?
  7. Do we have any features that prevent gamers and heavy users from taking the bulk of the bandwidth?
  8. Can an SU support multiple Ethernet MAC addresses?
  9. What happens if I set my CIR to "0"?
  10. Why is it necessary to block or unblock the broadcast packet?

Installation/Configuration

  1. What is the minimum configuration requirement for the SU to talk to the AP?
  2. How do I do a site survey?
  3. How do you use the RSSI LEDs on the Access5830 SU?
  4. How do I align the AD5800-27-D and AD5830-24-D 10 mile dish antenna?
  5. What is considered to be a good signal strength for the Access5830 SU with a 24dBi gain dish antenna?
  6. What is the maximum Ethernet cable length between the radio and the network component (PC, switch, etc.)?
  7. Do I need to seal my connections on the 10-mile dish?
  8. Do I need anything extra with the radios? Do they come with all of the mounting brackets and hardware?

Wireless Link Management

  1. How do I verify how many and which SU are associating with the AP?
  2. How do I verify the quality of a link between AP and SU using browser interface?
  3. Why can't I run certain applications via the wireless link?
  4. How do I check link quality using CLI/Telnet?
  5. What is the problem if I don't get AP TX 20, AP RX 20, SU RX 20 for response from su testrflink < suid > command?
  6. Why am I not seeing 10 mbps throughput in both directions using FTP software?
  7. Using the command line interface, how do I check the signal strength from the SU to the AP at the AP?
  8. Using the command line interface, How do I check the signal strength of the AP to the SU at the AP?
  9. Using the command line interface, how do I check the AP's transmit power at the AP?
  10. How do I check the SU's transmit power at the AP?
  11. How do I maintain the consistency of the scan table and the channel table across the entire sector?

Radio Management

  1. Can I Telnet or HTTP into the SU from the Ethernet port of the SU?
  2. Can devices beyond the SU ping the SU?
  3. Can devices beyond the AP ping the SU?
  4. How can I turn the HTTP browser feature on or off?
  5. Can I change SU IP address remotely?
  6. How do I check an SU switch setting from the AP?
  7. How do I change an SU switch setting from the AP?
  8. Is there a procedure to reset a radio's password other than sending the radio back to the factory?
  9. To tftp a firmware upgrade file to the AP, should I use the tftp server or client on my PC?
  10. What do I do if the upgrade process fails?

Wireless Video Systems

  1. What makes up a Trango wireless video system?
  2. How does an analog wireless video system work?
  3. Does the user require an FCC license to operate Trango Systems wireless video equipment?
  4. Do installations require line-of-sight between transmitters and receivers?
  5. Do Trango Systems wireless products interfere with other wireless devices and vice-versa?
  6. Is Trango Systems equipment compatible with other CCTV, video, and sound equipment?
  7. Is it possible to control PTZ cameras wirelessly?
  8. What type of antennas are required?
  9. What is an "omni-directional antenna"?
  10. Can I extend the length of the cable from the radio to the antenna?
  11. How far can the transmitter be from the camera?
  12. What types of devices will interfere with a wireless video system?
  13. Do specified ranges account for rain and snow which may degrade the transmit signal?
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