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Frequently Asked Questions

Radio Management

1. Can I Telnet or HTTP into the SU from the Ethernet port of the SU?
2. Can devices beyond the SU ping the SU?
3. Can devices beyond the AP ping the SU?
4. How can I turn the HTTP browser feature on or off?
5. Can I change SU IP address remotely?
6. How do I check an SU switch setting from the AP?
7. How do I change an SU switch setting from the AP?
8. Is there a procedure to reset a radio's password other than sending the radio back to the factory?
9. To tftp a firmware upgrade file to the AP, should I use the tftp server or client on my PC?
10. What do I do if the upgrade process fails?

1. Can I Telnet or HTTP into the SU from the Ethernet port of the SU?

The latest firmware release for the Access5800 (v1.61) and Access5830 (v1.1) allows network operators TCP/IP access to the SU, regardless of opmode, provided that switch 6 is ON. For previous versions of firmware, TCP/IP access to the SU (from Ethernet port) is only possible when the SU is in opmode OFF.

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2. Can devices beyond the SU ping the SU?

The latest firmware release for the Access5800 (v1.61) and Access5830 (v1.1) allows devices beyond the SU to ping the SU, regardless of opmode, provided that switch 6 is ON. For all other versions of firmware, devices that are connected to the SU can ping the SU ONLY when it is in opmode OFF.

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3. Can devices beyond the AP ping the SU?

Devices that are connected to the AP can ping the SU (or any other IP traffic) ONLY when TCP/IP (Switch 2) for AP switch is turned on at the SU.

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4. How can I turn the HTTP browser feature on or off?

The browser feature can be turned on or off via switch 5 using the command line interface. The command is sw 5 on/off for either AP or SU while connected directly. Be sure to update flash (updateflash systemsetting) to save the setting. To change a switch setting of an SU remotely, type the following command at the AP: su sw [su id] 5 on/off.

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5. Can I change SU IP address remotely?

Yes. With v1.5 and newer firmware it is possible to change an IP address while an SU is in opmode SU. However, in order to access an SU via telnet or browser interface (via the AP), it is important that its TCP/IP for AP switch be Enabled. Once you change an IP address, it is important to re-access the radio under the new IP address and perform an updateflash systemsetting.

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6. How do I check an SU switch setting from the AP?

Use the command su info <suid>.

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7. How do I change an SU switch setting from the AP?

Use command su sw <suid><0|1|2><on|off>
'0': Block broadcast Packet (on-block; off-unblock)
'1': Auto Scan AP (on-enable; off-disable)
'2': Enable TCP/IP for AP (on-enable; off-disable)
This command writes the change to the SU's persistent storage automatically

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8. Is there a procedure to reset a radio's password other than sending the radio back to the factory?

Yes. The procedure is as follows: (Access5830 AP and SU)

1. Connect to radio via serial port
2. Power cycle the radio
3. Press computer "Enter" key when you see the "Loader" prompt
4. Type in command "resetpassword" then press enter
5. Type "main" to continue the bootup process
6. The radio's password resets to "trango"

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9. To tftp a firmware upgrade file to the AP, should I use the tftp server or client on my PC?

TFTP client.

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10. What do I do if the upgrade process fails?

Download the Serial Upgrade (PDF) for instructions.